Online Customer Care
For all queries about your order, or help and support with using our website, please contact our online Customer Care Team.
Please note, our online team cannot respond to queries or comments about any of our Pharmacy branches.
Call: 0844 262 9992
Write: The Co-operative Pharmacy, c/o The Co-operative Healthcare, National Distribution Centre, Whittle Road, Meir Park, Stoke-on-Trent, ST3 7UN.
Our Customer Care opening hours are Monday-Friday, 9am-6pm, excluding bank holidays.
Branch Customer Care
If you have any queries or comments about the service you have received in a Co-operative Pharmacy branch, please contact the Pharmacy Superintendent’s Office. You can call, email, or write to us, but for urgent queries please telephone on the number below:
Call: 0845 620 2013
Write: The Superintendent Pharmacist, The Co-operative Pharmacy, 1 Angel Square, Manchester M60 0AG
General & Business Queries
For all general or business queries, or if you are unsure of whom you need to contact, please call our switchboard on 0843 751 0000.
If you would like to give your feedback on any aspect of the service you have received with The Co-operative Pharmacy, either online or in one of our branches, please download the questionnaire (you'll need the English version if you're in England and the Welsh version if you're in Wales) and return it by post to:
The Co-operative Pharmacy
1 Angel Square
Find a branchUse our branch locator to find your nearest Co-operative Pharmacy.
For information about careers with the Co-operative Pharmacy, please visit our online careers portal.
Co-operative Group membership queries: firstname.lastname@example.org
The Co-operative Pharmacy is part of the Co-operative Group and is a trading name for National Co-operative Chemists Ltd (Registered No. 12714R) and Co-operative Group Healthcare Ltd (Registered No. 30856R) whose registered name and address is The Co-operative Pharmacy, 1 Angel Square, Manchester, M60 0AG. Vat No: 146 2951 59
Freedom of information
The Co-operative Pharmacy adheres fully to the requirements of the Freedom of Information act. Further information.